I'm sure, if you have been reading any of my posts, you know that I am going to bring up the conflicts I face on a daily basis with the management team at my job. So, in thinking about everything that I've learned through the assignment this week, I think understanding their unmet needs, as well as my own would be a great strategy to use to help ensure more effective communication.
The communication goal I set for myself this week is to work on understanding my own unmet needs and addressing them in order to communicate more effectively- practicing this with the management team will most definitely help me meet this goal. I think that the only issues that I am going to come across is if management would be open to exploring their unmet needs in order to help improve our communication as well. I honestly don't know how to even begin to approach this with them.
Another strategy I could use is just taking that step back to ensure I respond instead of react to their approaches. Use "the balcony" strategy to calm myself and take a more objective perspective. This can be hard because I realize that I often use others as my "Balcony" but they too have indifferent feelings towards management so they only feed my emotions. I also think that it is hard to separate the person from the issues when I feel like part of the issue is how they talk to others. And in order to address that issues, management would have to be open to seeing how the way they address people affects them. I feel like I'm talking in circles and it's a never ending battle- any suggestions would be greatly appreciated!
Amy
ReplyDeleteGreat Blog. I feel that management should communicate effectively and respectfully regardless, in order to be a professional within their career. Sometimes putting yourself in other people shoes and perspectives will allow you to better understand what he/she is saying and expecting out of the conversation.
Hi Amy,
ReplyDeleteI am sorry for all the times you have tried your best to communicate with management and it did not happen as you would have liked. I want to encourage you to keep trying, never,never, never give up. Use the methods you have laid out in this post, and since we have received such a great resource of information about communication, try all that are appropriate. Body language can have an effect, according to O'Hair & Wiemann (2015), we can say one thing and our body implies something else. I thing by the time you finish using all your new found knowledge, you will create a breakthrough. Continue being who you are, respectful, and sincere, do not let others behavior change you. I am hoping and praying that hearts and attitudes be soften within the management.